“… customer support staff has been incredible and … the feedback I have received from my customers (employees and retirees) is that Royal Recognition is very easy to work with…”- Large Midwest Utility Company
Our friendly, efficient and professional Customer Service Representatives and Account Coordinators will take the workload off your desks and streamline your program details. Through working with us, you will learn how our quality is reflected in both the products we offer and the exceptional service we provide.
Client Care: Employer Side
Royal Recognition is committed to delivering the best results possible to provide the most engaging, efficient and easy to use recognition program available. We don’t look for clients–we look for partners. 80% of our new business comes from existing client referrals.
Each client receives a dedicated Account Coordinator during the program implementation period. This person, in addition to your sales person, is your key reference point to any activity with your account.
Customer Service: Employee Side
We are always here to help. Check the FAQs, contact us 24/7 online at customercare@royalrec.com or give us a call at 1-800-756-9122 with any questions, comments or concerns. Feedback is always appreciated.
WHAT PEPOLE SAY?
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As a company [Construction Industry Leader] has several different business units each with unique apparel requirements. Royal Recognition transformed a fragmented and manual process into a modern online shopping experience. The items Royal Recognition offers supports a wide range of needs from employees, sales teams, customers, corporate events and trade show staff. Their staff is extremely responsive and works to meet even the most difficult deadlines.
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“I manage all of our benefit strategic partners and vendors for our company. Royal Recognition is by far the most professional and customer-friendly service provider that our employees have the pleasure of working with. Royal Recognition is a first rate organization!”
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“Just wanted to let you know [Global Manufacturing Leader] is loving Royal! Thanks for a smooth transition and all that you and your team have done for us so far. I have heard nothing but good things about the process and gifts.”